FAQ

Shipping Information

Payment Questions

What payment means do you accept?
Paypal accept Visa and MasterCard and debit cards including JCB, Maestro-UK and Solo.When is my credit card charged?
Your credit card is charged immediately upon completion of the checkout process. Sophisticated systems are set up to immediately send your order to our shipping department, where items are to be shipped out by the end of the following business day.What do you consider my billing address?
Your billing address is the same address information on file with your Paypa company. When entering this information during the checkout process it is important that you enter this information exactly as it appears on your Paypa statement. If the information is not accurate, your paypal account may be declined.

Can I cancel an order?
if you want to change or cancel your order please contact us within 5 hours after your order placed . However, if the order has been market “shipped”, You will not able to cancel or change the order.

If you have any difficulties, please feel free to reach us by clicking the Contact Us button on the website. We will get back to you shortly.

Are paypal transactions safe?

Absolutely! In fact, it’s statistically safer to use your credit card over the Internet than in a restaurant or department store. Payments are gone through Paypal or WorldPay servers, which use Secure Sockets Layer (SSL), an encryption technology that works with Firefox, Netscape Navigator, Microsoft Internet Explorer, and AOL’s browser, so that customer’s personal information can be protected.

FAQ Second Version

What Shipping Methods Are Available?

We dispatches all parcels using a predefined courier according to your order and location to offer you a fast and reliable delivery service. With this service, your parcel will be delivered within 5-7 working days after dispatched from our warehouse.

How Long Will it Take To Get My Package?

Please note that business days, excluding Saturdays, Sundays and Public Holidays, are calculated in terms of delivery period. In general, it takes about 5 – 10 business days for delivery.

How Do I Track My Order?

We ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier’s web site.

Or you can use the link below:
https://www.17track.net/en

What should I do if my shipment never arrives?

Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the Contact Us button on the website. We will get back to you shortly.

How do I ship items to a different address?

During our checkout process, specify where you want your purchase shipped. It can be different from your Paypal billing address. You may specify any ship-to street address.